Aura

Aura Platform LLC — For three months, calls in Aura were the thing we fixed most.

For three months, calls in Aura were the thing we fixed most.

Since August we made 373 changes to calling. Of the calls answered in our own tests, 76% connected in September, 87% in October and 96% so far in November.

That is better. It isn't good enough. A call that connects 96 times in 100 is a call people stop trusting.

Last week we had a choice: rent a ready-made calling service, or make our own system mature. We chose our own. Not because it's easier, but because calls are what people judge a social app by, and we want to understand every second of them.

So we stopped fixing one problem at a time. We wrote 30 tests first: a call while the phone is locked, while the app is closed, between iPhone and Android, from the web, ended from either side. No calling change ships until all 30 pass.

Would you rather rent the hard part, or own it?

https://auraplatform.org/p/i/cmmg1ildu0000k201gtwg60rr/cmw3ye6xf04dsqz0crzlb4lz4 · Aura, public conversation that keeps its context